JawabkanEverything Jawabkan handles, so you don't have to.
One assistant, trained on your business, working across the two channels Malaysian customers actually use. Here's what's included on every plan, and what unlocks as you grow.
What's included on every plan.
Works on your website and WhatsApp
One assistant, both channels — a chat widget for your site and the same brain behind your WhatsApp Business number. Customers get a consistent answer no matter where they ask.
Answers from your own business info
Trained on your price list, services, hours and FAQs during setup — so answers reflect what you'd actually tell a customer, not a generic script pulled from the internet.
Multilingual by default
Handles enquiries in Bahasa Malaysia, English and Mandarin — matching the customer's own language automatically, mid-conversation if needed.
Captures every lead automatically
Contact details and enquiry context are logged the moment a conversation happens — nothing gets missed or forgotten in scrollback.
Knows when to hand off
Complaints, negotiations, and anything unusual go straight to you — Jawabkan never freelances outside its brief, and always tells the customer a human is stepping in.
Built for the official WhatsApp Business API
Our approach is Meta's official channel — not the QR-scanning tools that drive your account unofficially, which is the usual reason business numbers get banned. Slower to set up, and far less risky to run a business on.
No new dashboard to live in
Leads, handoffs and summaries are meant to reach you in WhatsApp, on the phone already in your hand — so there's no separate system to remember to check.
No-code setup
You send us your price list, hours and FAQs — usually a PDF, spreadsheet, or a five-minute call. We load it in; no developer or IT team required on your end.
Unlocks as your enquiry volume grows.
Available on the Growth and Multi-branch plans — see pricing for details.
Appointment & booking sync
Jawabkan checks your real availability and books directly into your calendar — no double-bookings, no manual confirmation back-and-forth.
Weekly enquiry summary
A short digest of what customers asked, what converted, and what needs your attention — so you stay on top of demand without reading every chat.
Multiple numbers & branches
Run one Jawabkan instance across several outlets, each with its own hours, pricing, and service area — customers always reach the right branch's information.
Priority setup & support
Faster onboarding and a direct line to our team for franchises, vendor panels, and multi-outlet operators with more moving parts.
See these features on your own data.
15-minute demo, on your own business information — no commitment.