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One flat rate. No per-conversation surprises.

Every plan runs on your existing website and WhatsApp Business number. Setup includes loading your real business information — no separate implementation fee.

Starter
RM199 / month
Solo owners and small teams, one location.
  • 500 conversations a month
  • Website widget + WhatsApp
  • Instant answers & FAQ handling
  • Lead capture & logging
  • Multilingual conversations
  • Email support
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Growth
RM399 / month
Growing businesses handling higher enquiry volume.
  • 1,200 conversations a month
  • Everything in Starter
  • Appointment & booking sync
  • Weekly enquiry summary
  • Priority email & chat support
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Multi-branch
Custom
Franchises, vendor panels, or multi-outlet operators.
  • Volume scoped to your branches
  • Everything in Growth
  • Multiple numbers & branches
  • Priority setup & support
  • Dedicated account contact
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Prices are in Malaysian Ringgit and exclude SST where applicable. Billed monthly — no setup fee, no lock-in. A conversation is one customer thread, however many messages it takes — replies within it are not counted separately. If you are consistently near your limit we will move you to the right plan; we will not bill you by surprise.

Pricing FAQ.

Will this get my WhatsApp number banned?

Worth understanding before you buy anything, from us or anyone else. Cheap automation tools work by scanning a QR code and driving your WhatsApp account like a robot. Meta classes that as unauthorised automation and bans numbers for it, permanently, including the number your entire business runs on. Jawabkan's approach is the official WhatsApp Business API instead. It takes longer to set up and it costs us more, and it's the only route we'll put your number through.

Who updates it when my prices change?

We do, and it's part of the subscription. Send us the new price list, the new opening hours, or this week's promo — a photo of a handwritten note is fine. That's the difference between an ongoing service and the one-off agency builds that go stale in three months. If your catalogue shifts daily rather than weekly, say so at the demo and we'll size the plan around it.

Do I need to log into a dashboard every day?

No. Leads, handoffs and weekly summaries are designed to reach you in WhatsApp, on the phone you already carry — so there's no separate system to log into or remember to check.

Is there a setup fee?

No. Every plan includes onboarding — sending us your price list, hours, and FAQs, and having Jawabkan live on your site and WhatsApp — at no extra cost.

Can I switch plans later?

Yes. Most businesses start on Starter and move to Growth once enquiry volume picks up, or when they want booking sync. Changes take effect on your next billing cycle.

Is there a contract lock-in?

No. All plans are billed monthly with no long-term contract. Multi-branch agreements are custom and discussed directly with our team.

What counts as a "branch" on Multi-branch pricing?

Each outlet with its own hours, pricing, or WhatsApp number counts as one branch. We'll scope this with you before quoting a custom rate.

Do you offer a free trial?

We run a 15-minute demo on your own business information first, so you can see real answers before committing. Book one from any page on this site.

Still deciding?

See it answer a real customer question, on your own price list — no commitment.

Book a demo